Share your experience of doorstep deliveries in the UK that have gone missing

Now that Black Friday has come and gone, we’d like to find out more about the deliveries you have received but that have gone missing from your doorstep.

Were you able to retrieve the lost parcel? If you raised the issue with the retailer or courier, what happened? Were you able to get a replacement or a refund?

Share your experience

You can tell us about the problems you have had with deliveries left on your doorstep by filling in the form below.

Your responses, which can be anonymous, are secure as the form is encrypted and only the Guardian has access to your contributions. We will only use the data you provide us for the purpose of the feature and we will delete any personal data when we no longer require it for this purpose. For true anonymity please use our SecureDrop service instead.

Share your experience of having issues with deliveries left on your doorstep

Please include as much detail as possible.

</div> <div class="dcr-p5u71k"><label for="P0-6" class="dcr-0"></p> <p>If the item went missing, were you able to find it? <span class="dcr-1dx52k9">Optional</span></p> <p class="dcr-t4ab9u">Please include as much detail as possible. </p> <p></label><textarea id="P0-6" aria-required="false" aria-invalid="false" aria-describedby="" rows="3" name="field_textarea_177696535" data-testid="form-field-177696535" class="dcr-ftgyo1"/></div> <div class="dcr-p5u71k"><label for="P0-7" class="dcr-0"></p> <p>If you raised the issue with the retailer or courier, what was the outcome? <span class="dcr-1dx52k9">Optional</span></p> <p class="dcr-t4ab9u">Please include as much detail as possible. </p> <p></label><textarea id="P0-7" aria-required="false" aria-invalid="false" aria-describedby="" rows="3" name="field_textarea_177696526" data-testid="form-field-177696526" class="dcr-ftgyo1"/></div> <div class="dcr-p5u71k"> <div class="dcr-cgbpju"><label class="dcr-1yjvpki"></p> <p>If you are happy to, please upload a photo of yourself <span class="dcr-1dx52k9">Optional</span></p> <p class="dcr-14g8jkp">Please note, the maximum file size is 5.7 MB.</p> <p>Choose file<input type="file" accept="image/png,image/jpeg,image/jpg" data-testid="form-field-177696518" class="dcr-102ctxe"/></p> <p></label></div> </div> <div class="dcr-p5u71k"> <fieldset aria-invalid="false" id="P0-8" class="dcr-16f1k2a"> <legend class="dcr-fxyd8x"> <p>Can we publish your response? </p> </legend> </fieldset> </div> <div class="dcr-p5u71k"><label for="P0-15" class="dcr-0"></p> <p>You can add more information here <span class="dcr-1dx52k9">Optional</span></p> <p class="dcr-t4ab9u">If you include other people’s names please ask them first.</p> <p></label><textarea id="P0-15" aria-required="false" aria-invalid="false" aria-describedby="" rows="3" name="field_textarea_177696522" data-testid="form-field-177696522" class="dcr-ftgyo1"/></div> <div class="dcr-p5u71k"> <fieldset aria-invalid="false" id="P0-16" class="dcr-16f1k2a"> <legend class="dcr-fxyd8x"> <p>Would you be interested in speaking to our audio and/or video teams? </p> </legend> </fieldset> </div> <p>By submitting your response, you are agreeing to share your details with us for this feature.</p> <p><button type="submit" aria-live="polite" class="dcr-a2ozt7">Submit</button></p> </form> </div> </div> </div> <p></gu-island></figure> </div> <p style="text-align: center;"><a class="btn btn-default btn-sm" href="https://news.google.com/publications/CAAqBwgKMNeZtQsw5LTMAw" target="_blank" rel="noopener">FOLLOW US ON GOOGLE NEWS</a></p> <p><a href="https://www.theguardian.com/money/2024/dec/02/share-your-experience-of-doorstep-deliveries-in-the-uk-that-have-gone-missing" target="_blank" rel="noopener">Read original article here</a></p> <div class="bs-shortcode-alert alert alert-warning"><strong>Denial of responsibility!</strong> Secular Times is an automatic aggregator of the all world’s media. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials, please contact us by email – <a href="mailto:admin@seculartimes.com">seculartimes.com</a>. The content will be deleted within 24 hours.</div> </div> <footer class="entry-meta" aria-label="Entry meta"> <span class="cat-links"><span class="gp-icon icon-categories"><svg viewBox="0 0 512 512" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" width="1em" height="1em"><path d="M0 112c0-26.51 21.49-48 48-48h110.014a48 48 0 0143.592 27.907l12.349 26.791A16 16 0 00228.486 128H464c26.51 0 48 21.49 48 48v224c0 26.51-21.49 48-48 48H48c-26.51 0-48-21.49-48-48V112z" /></svg></span><span class="screen-reader-text">Categories </span><a href="https://seculartimes.com/category/business/" rel="category tag">BUSINESS</a></span> </footer> </div> </article> <div class="comments-area"> <div id="comments"> <div id="respond" class="comment-respond"> <h3 id="reply-title" class="comment-reply-title">Leave a Comment <small><a rel="nofollow" id="cancel-comment-reply-link" href="/share-your-experience-of-doorstep-deliveries-in-the-uk-that-have-gone-missing-consumer-affairs/#respond" style="display:none;">Cancel reply</a></small></h3><form action="https://seculartimes.com/wp-comments-post.php" method="post" id="commentform" class="comment-form" novalidate><p class="comment-form-comment"><label for="comment" class="screen-reader-text">Comment</label><textarea id="comment" name="comment" cols="45" rows="8" required>