Airbnb announces ban on indoor security cameras globally after guest backlash

Airbnb is banning the use of indoor security cameras in listings globally, the short-term rental platform announced on Monday.

Previously, Airbnb allowed hosts to have indoor security cameras in common areas — as long as the devices were clearly disclosed on the listing page and placed in visible spots in the home.

Indoor security cameras, however, were never allowed in spaces such as sleeping areas and bathrooms.

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The update announced Monday clarifies that indoor security cameras are now prohibited in any listing, regardless of their location, purpose or prior disclosure.

“Our goal was to create new, clear rules that provide our community with greater clarity about what to expect on Airbnb,” Airbnb head of community policy and partnership Juniper Downs said in a company blog post on Monday.

Downs added that the new policy was created in consultation with guests, hosts and privacy experts.

The company emphasised that the majority of listings on Airbnb currently do not report having a security camera, meaning the policy update should only impact a small subset of hosts.

Hosts who do currently have indoor security cameras have until April 30 to remove them. After this date, a host who violates the new policy could face consequences — including listing or account removal on the platform.

Outdoor security cameras, such as doorbell cameras, will continue to be permitted in Airbnb properties.

Hosts, however, will be required to disclose the presence and general location of any outdoor cameras to guests before they book.

The use of indoor security cameras in Airbnb listings has long drawn frustration from travellers using the platform.

The update on Monday also comes approximately a week after NBC’s Saturday Night Live aired a skit that made jokes about cameras in the toilet of an Airbnb listing.

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